FAQs

1. Where is Accord Metropolitan located?

Accord Metropolitan is located at 35, G.N. Chetty Road, T. Nagar, Chennai, Tamil Nadu, 600017 – close to business hubs, shopping, and attractions.

2. How can I contact the hotel?

You can contact the hotel by phone at +91 44 4391 1000 or by email at reservations.chennai@theaccordhotels.com.

3. Is the hotel a 5-star hotel?

Yes, the Accord Metropolitan is a 5-star hotel in Chennai.

4. How far the hotel from Chennai City Centre?

Located in T. Nagar, the heart of the city centre.

5. Does the hotel offer valet parking?

Complimentary valet parking services are available for guests.

6. How can I book a room at The Accord Metropolitan?

You can book through the hotel’s official website or call our reservation team at +91 98 4099 0013.

7. Can I modify or cancel my booking online?

Modifications and cancellations are possible online, depending on the cancellation policy at the time of booking.

8. Are there any additional taxes or charges for booking?

Taxes and service charges are applicable and shown at the time of booking.

9. Does the Accord Metropolitan offer corporate or group bookings?

Yes, the hotel provides group bookings and corporate packages. You can contact the sales team for special offers and group rates.

10. Is a credit card required to reserve a room?

Yes, a valid credit card is required to guarantee your booking.

11. What are the check-in and check-out timings?

Check-in: 2:00 PM | Check-out: 12:00 PM

12. Can I request early check-in or a late check-out?

Early check-in and late check-out is subject to availability.

13. What documents are needed at check-in?

A government-approved photo ID and a credit card are required for check-in.

14. What room types are available?

Options include Superior, Deluxe King, Premier, Deluxe Suite, Studio Apartment, and Presidential Suite.

15. Is in-room dining available?

24-hour room service is available.

16. Do rooms have a minibar?

Minibar with snacks and beverages available at a charge.

17. Are smoking rooms available?

Smoking room options are available, which is subject to availability.

18. Are accessible rooms available for differently abled guests?

Accessible rooms are available for guests with special needs.

19. Can I request extra bedding or pillows?

Extra bedding requests can be made through the front desk.

20. Are toiletries provided in the room?

Complimentary toiletries including shampoo, conditioner, soap and lotion are provided.

21. Do rooms have an in-room safe?

A digital safe is available in every room.

22. What dining options are available at the hotel?

• The Brick Oven – Multi-cuisine, open 24/7
• Royal Indiana – Pure vegetarian Indian cuisine, lunch & dinner
• OPM – Rooftop Pan-Asian restaurant, 4:00 PM to 12:00 AM
• Zodiac – Lounge bar, 11:00 AM to 12:00 AM

23. What are the breakfast timings?

Breakfast is served from 7:00 AM to 10:30 AM.

24. Does the hotel offer vegetarian or special diet meals?

Vegetarian and special dietary meals (vegan, gluten-free, etc.) are available upon request.