Spacious lobby at Accord Hotels and Resorts with luxurious interiors, wooden tables, cushioned furniture, chandeliers, and warm lighting.

FAQs

1. Where is Accord Metropolitan located?

Accord Metropolitan is located at 35, G.N. Chetty Road, T. Nagar, Chennai, Tamil Nadu, 600017 – close to business hubs, shopping, and attractions.

2. How can I contact the hotel?

You can contact the hotel by phone at +91 44 4391 1000 or by email at reservations.chennai@theaccordhotels.com.

3. Is the hotel a 5-star hotel?

Yes, the Accord Metropolitan is a 5-star hotel in Chennai.

4. How far the hotel from Chennai City Centre?

Located in T. Nagar, the heart of the city centre.

5. Does the hotel offer valet parking?

Complimentary valet parking services are available for guests.

6. How can I book a room at The Accord Metropolitan?

You can book through the hotel’s official website or call our reservation team at +91 98 4099 0013.

7. Can I modify or cancel my booking online?

Modifications and cancellations are possible online, depending on the cancellation policy at the time of booking.

8. Are there any additional taxes or charges for booking?

Taxes and service charges are applicable and shown at the time of booking.

9. Does the Accord Metropolitan offer corporate or group bookings?

Yes, the hotel provides group bookings and corporate packages. You can contact the sales team for special offers and group rates.

10. Is a credit card required to reserve a room?

Yes, a valid credit card is required to guarantee your booking.

11. What are the check-in and check-out timings?

Check-in: 2:00 PM | Check-out: 12:00 PM

12. Can I request early check-in or a late check-out?

Early check-in and late check-out is subject to availability.

13. What documents are needed at check-in?

A government-approved photo ID and a credit card are required for check-in.

14. What room types are available?

Options include Superior, Deluxe King, Premier, Deluxe Suite, Studio Apartment, and Presidential Suite.

15. Is in-room dining available?

24-hour room service is available.

16. Do rooms have a minibar?

Minibar with snacks and beverages available at a charge.

17. Are smoking rooms available?

Smoking room options are available, which is subject to availability.

18. Are accessible rooms available for differently abled guests?

Accessible rooms are available for guests with special needs.

19. Can I request extra bedding or pillows?

Extra bedding requests can be made through the front desk.

20. Are toiletries provided in the room?

Complimentary toiletries including shampoo, conditioner, soap and lotion are provided.

21. Do rooms have an in-room safe?

A digital safe is available in every room.

22. What dining options are available at the hotel?

The Brick Oven – Multi-cuisine, open 24/7
Royal Indiana – Pure vegetarian Indian cuisine, lunch & dinner
OPM – Rooftop Pan-Asian restaurant, 4:00 PM to 12:00 AM
Zodiac – Lounge bar, 11:00 AM to 12:00 AM

23. What are the breakfast timings?

Breakfast is served from 7:00 AM to 10:30 AM.

24. Does the hotel offer vegetarian or special diet meals?

Vegetarian and special dietary meals (vegan, gluten-free, etc.) are available upon request.

FAQs

1. Where is Accord Metropolitan located?

Accord Metropolitan is located in the heart of Chennai at T. Nagar, offering easy access to business hubs, shopping centres, and tourist attractions. Address No. 35, Gopathi Narayanaswami Chetty Road, Lakshimi Colony, T. Nagar, Chennai - 600017.

2. How can I contact the hotel?

You can contact the hotel by phone at +91 44 4391 1000 or by email at reservations.chennai@theaccordhotels.com.

3. Is the hotel a 5-star hotel?

Yes, the Accord Metropolitan is a 5-star hotel in Chennai.

4. How far the hotel from Chennai City Centre?

The hotel is located in T. Nagar, which is a prominent area in Chennai, around 6 km from the city centre.

5. Does the hotel offer valet parking?

Yes, valet parking services are available for guests.

6. How can I book a room at The Accord Metropolitan?

You can book a room via the hotel’s official website, by calling the hotel directly or through OTA (Online Travel Agencies) like Booking.com, Agoda, Make My trip, and Expedia.

7. Can I modify or cancel my booking online?

Yes, you can modify or cancel your booking online, depending on the hotel’s cancellation policy. Please check the terms and conditions during the booking process.

8. Are there any additional taxes or fees for booking?

Yes, taxes and service charges may apply in addition to the room rate. Please check the final amount before confirming the reservation.

9. Does the Accord Metropolitan offer corporate or group bookings?

Yes, the hotel provides group bookings and corporate packages. You can contact the sales team for special offers and group rates.

10. Is a credit card required to reserve a room?

Yes, a valid credit card is required to guarantee your reservation.

11. What are the check-in and check-out timings?

Check-in: 2:00 PM | Check-out: 12:00 PM

12. Can I check in earlier than the scheduled time?

Early check-in may be possible, subject to room availability. Additional charges may apply.

13. Can I check out later than the scheduled time?

Late check-out may be arranged on request, subject to availability. Charges may apply after 12:00 PM.

14. What documents do I need to check in?

You need a valid photo ID (passport, driver’s license, etc.) and a credit card for check-in.

15. What types of rooms are available at hotel?

The hotel offers Superior Room, Deluxe king, Premier, Deluxe Suite, Studio Apartment, and Presidential Suite.

16. Is room service available at the hotel?

Yes, 24-hour in-room dining service is available.

17. Does the hotel provide a minibar in the room?

Yes, each room is equipped with a minibar stocked with a variety of snacks and beverages.

18. Are non-smoking rooms available?

Yes, the hotel offers both smoking and non-smoking rooms.

19. Are there rooms for guests with disabilities?

Yes, the hotel has accessible rooms for guests with special needs.

20. Can I request extra bedding (pillow, blanket, etc.)?

Yes, extra bedding can be requested through the front desk.

21. Does the hotel provide toiletries in the room?

Yes, complimentary toiletries such as shampoo, conditioner, soap, and lotion are provided in the rooms.

22. Do the rooms have a safe?

Yes, each room is equipped with a digital safe for securing valuables.

23. What dining options are available at the hotel?

The hotel offers multiple dining options, including:

The brick Oven (Multi-cuisine restaurant) – 24/7
Royal Indiana (Indian cuisine pure vegetarian restaurant) - Lunch and dinner sessions only
OPM 2.0 (Rooftop) pan-Asian cuisine restaurant – Timings: 4 PM to 12 PM
Zodiac Lounge Bar – Timings: 11 AM to 12 PM

24. What time is breakfast served?

Breakfast is served from 7 AM to 10:30 AM.

25. Does the hotel offer vegetarian food?

Yes, the hotel offers a wide variety of vegetarian options in its restaurants.

26. Can I order food to my room?

Yes, room service is available 24/7.

27. Does the hotel serve alcohol?

Yes, alcohol is served at the hotel’s bar.

28. Can I request special dietary meals?

Yes, the hotel can cater to special dietary needs (e.g., gluten-free, vegan, halal). Please inform the staff in advance.

29. Is there a 24-hour coffee shop?

Yes, The Brick oven is a 24-hour coffee shop at the hotel.

30. Does the hotel have a swimming pool?

Yes, the hotel has an outdoor swimming pool.

31. Does the hotel have a fitness centre?

Yes, the hotel has a fully-equipped gym open to all guests.

32. Is there a spa at the hotel?

Yes, the hotel offers a spa with a variety of treatments and massages.

33. Is there a business centre at the hotel?

Yes, the hotel has a business centre with internet access, printing, and other services.

34. Does the hotel offer laundry or dry cleaning services?

Yes, the hotel has a business centre with internet access, printing, and other services.

35. Can I book a meeting or conference room?

Yes, the hotel has well-equipped meeting rooms and banquet halls for events and conferences.

36. Does the hotel have a nightclub or entertainment options?

The hotel offers entertainment options of karaoke evenings on Fridays (Tamil karaoke) & Saturdays (Bollywood karaoke) in Zodiac Lounge Bar.

37. Does the hotel have a beauty salon or barber shop?

Yes, there is a beauty salon available for guests.

38. How far is the hotel from Chennai International Airport?

The hotel is approximately 12 km away from Chennai International Airport, about a 45-minute drive.

39. How far is the hotel from MGR Chennai Central?

The hotel is approximately 8 km away from MGR Chennai Central, about a 30-minute drive.

40. Does the hotel offer airport shuttle services?

Yes, the hotel offers airport shuttle services at an additional charge.

41. Is there a parking facility at the hotel?

Yes, free parking is available for guests.

42. Is public transport easily accessible from the hotel?

Yes, taxis, auto-rickshaws, and buses are easily available near the hotel.

43. Is there a 24-hour security service at the hotel?

Yes, the hotel has 24-hour security team will be available.

44. Is the hotel equipped with smoke detectors and fire alarms?

Yes, the hotel is fully-equipped with smoke detectors and fire safety systems.

45. What is the cancellation policy for bookings?

The cancellation policy varies based on the booking type. Generally, cancellations are allowed up to 24 hours before check-in without charge.

46. Are pets allowed at the Accord Metropolitan?

No, pets are not allowed at the hotel.

47. Is smoking allowed in the hotel?

Smoking is allowed only in designated smoking areas. The hotel has non-smoking rooms available.

48. What is the hotel’s policy on noise or disturbances?

Guests are expected to maintain a peaceful environment. Loud noise or disturbances are not permitted.

49. Does the hotel offer baby cot and crib services?

Guests are expected to maintain a peaceful environment. Loud noise or disturbances are not permitted.

50. Can I request a surprise for someone special decorations for any occasions?

Yes, the hotel can arrange special decorations for the special occasions with prior notice on the chargeable basis.

51. Can I charge my electric car the hotel?

Yes, the hotel has charging point for the electric car.

52. Does the hotel offer currency exchange services?

Yes, the hotel offers currency exchange services for your convenience.

53. Are there any nearby beaches?

Yes, we have Marina Beach located around 6 km away from here. It's the world's second largest beach.

54. Does the hotel has nearby malls or shopping areas?

Yes, the hotel is conveniently located near several shopping areas. Pondy Bazaar and T. Nagar are popular shopping centres nearby, along with Express Avenue, Phoenix Mall, and Nexus Vijay Mall.

55. Does the hotel has nearby temples and churches?

Yes, the Accord Metropolitan is located near both temples and churches. Some nearby temples include the Kapaleeshwarar Temple in Mylapore and the Sri Parthasarathy Temple in Triplicane. For churches, you can visit the Santhome Cathedral Basilica, which is also located nearby.

FAQ